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  • Terms & Conditions

    Thank you for visiting Exotic Hardwoods UK. These are the Terms & Conditions of the website please read them carefully. We will ask you accept these terms and conditions when registering with us. 

    You will be bound by the details of the Terms & Conditions and supplied website information at the time of use or when you place an order. Your access and continued use of Exotic Hardwoods UK is subject exclusively to these Terms & Conditions.

    You are not allowed to use this website for any purpose that is unlawful or prohibited by these Terms & Conditions. Exotic Hardwoods UK reserves the right change these Terms & Conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change. We will notify you of any changes but it is your responsibility to check regularly to determine if the Terms and Conditions have been changed. If you do not agree to the changes you should not continue to use the website.

    If any of these Terms & Conditions should be determined to be invalid, illegal or unenforceable to any extent for any reason by any court of competent jurisdiction then such Term or Condition shall be severed from the remaining terms and the remaining Terms & Conditions shall survive and remain in full force and effect and continue to be binding and enforceable to the fullest extent permitted by law.

    If you do not comply with these conditions of sale and we take no action in respect of that non-compliance, our right to take action in the same or a similar situation in the future will not be affected.

    Website Use

    The website is provided on an as seen basis. Exotic Hardwoods UK reserves the right to temporarily or permanently change or remove parts or the entire website without notice.

    We make no warranty that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. We shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website

    You must not use the website in any way which will cause or is likely to cause the website to be impaired, damaged or interrupted in any way. Exotic Hardwoods UK reserves the right to refuse access to the website.


    All copyright, trademarks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to Exotic Hardwoods UK.

    In accessing the website you agree that you will access the content solely for your personal, non-commercial use. You may not link or frame the website or any part of it without our express permission. None of the content may be downloaded, copied, reproduced, published, transmitted, stored, sold or distributed without the prior written consent of Exotic Hardwoods UK. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial use only.

    Links To Third Party Websites

    Exotic Hardwoods UK website may include links to third party websites that are controlled and maintained by others. We do not monitor these other websites and we have no control over their content, privacy policies or services. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites and that we do not accept any liability from your use of these other websites.

    Registration & Account

    When registering an account with Exotic Hardwoods UK you must guarantee that all information is true and accurate. You must not impersonate another person or use a false name or name that you do not have expressed permission to use on their behalf.

    In the event of the information you have supplied changing you must amend you account settings immediately.

    You are solely responsible for the information you give to Exotic Hardwoods UK and for the safe keeping of your username and password. Please keep your personal login details private and confidential. If you feel your account information has been comprised and or used fraudulently Contact Us immediately.

    Our Products

    Our products are sold subject to their descriptions and supporting information given. We make every effort to ensure this information is correct and up to date for all our products.

    All products are subject to availability.


    Prices are subject to changes without notice.

    The final price of the order is set out in the order confirmation area and will include TAXs and Postage fees when applicable.

    Placing An Order

    When you place an order to purchase a product your order represents an offer to us to purchase a product. A contract is only formed when you receive a copy of your email order confirmation. Any products on the same order which we have not confirmed as accepted in your order confirmation do not form part of the contract.

    Exotic Hardwoods UK reserves the right to cancel any order at no cost to you.

    Changes To An Order

    Once an order has been confirmed changes can only be made by contacting customer service through the Contact Us page of the website.

    Changes may affect your estimated delivery date.

    Cancellation Of Order

    Once an order has been confirmed changes can only be made by contacting customer service through the Contact Us page of the website If the order has been dispatched see Delivery & Returns section of the website for more information.

    Delivery & Returns

    Each order is priced individually depending on order weight, the method of despatch and delivery address. Exotic Hardwoods UK use Hermes or UPS.

    Contacting Us

    Contact with us should be made via the Contact Us section of the website.

    NOTE: Contact from us will always be in the English Language.


    These Terms and Conditions this website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law and you hereby submit to the exclusive jurisdiction of the courts of England and Wales.

    Legal Identity

    Exotic Hardwoods UK
    Megcroft Farm,
    Onecote Road,
    ST10 2NB

    VAT Reg: 907 2506 38
    Company Registration: 6176551